Fast, secure and trusted payments.

Every transaction shielded end to end.

Pay by UPI, card, net banking or your Anpay Coin balance. Whichever you pick, the money moves over an encrypted, PCI DSS compliant channel — and you get a receipt with a transaction ID before you leave the screen.

A payment is stuck
4
Ways to pay at checkout
6+
Gateways and clearing partners
5
Stages in every checkout
24×7
UPI availability
256-bit
Encryption on every connection
12h
Support, every day of the week
Ways to pay

Four ways through, all of them direct

Every route below goes through an authorised banking channel. We never see your card number, your UPI PIN or your net banking password — those stay between you and your bank.

UPI

Instant · 24×7

Pay from your bank account in seconds through any UPI app you already use. Approve with your UPI PIN and the confirmation comes back immediately.

Google PayPhonePePaytmBHIMAmazon PayAny BHIM UPI bank
  • Clears in real time, day or night
  • Approved with your UPI PIN, never shared with us

Debit and credit cards

Tokenised · PCI DSS

Cards from Indian banks on all the major networks. The number is tokenised at the gateway, so the full card never reaches our systems.

VisaMasterCardRuPayAmerican Express
  • Bank OTP on every payment
  • Card details tokenised, not stored by us

Net banking

Direct bank redirect

You are handed to your own bank's login page, complete the payment there, and come straight back with the result. Nothing about the login passes through us.

Public sector banksPrivate banksRegional banks
  • Authenticated on your bank's own page
  • Useful for larger amounts

Anpay Coins

One tap · no bank hop

Pay from your Anpay Coin balance towards eligible services. No redirect, no OTP — the fastest route when the balance is there.

Anpay CoinsCashback balancePartner wallets
  • Coins credit automatically on eligible payments
  • What each coin can be used for is shown at checkout
What you can pay for

Every one of these takes all four methods

There is no service where only one payment route works. Pick whatever is convenient at the time.

Mobile recharge
DTH renewal
Postpaid bills
Electricity
Water
Piped gas and LPG
Broadband
Insurance premiums
Municipal tax
Credit card bills
FASTag
Flights
Hotels
Bus tickets
Gift cards
Anpay Coin top-up
How a checkout works

Five stages, and you can see all of them

Nothing happens off-screen. At every stage the app tells you where the payment is, and the last stage leaves you with a receipt you can quote.

Stage 1

Choose what you are paying for

Pick the operator, biller or seat, enter the consumer number, and confirm the amount. The app fetches the live bill where the biller supports it, so you are not typing figures from a paper copy.

Stage 2

Pick how to pay

UPI, card, net banking or Anpay Coins — shown with what each one will do next, so there are no surprise redirects. Anpay Coins you can use appear here too.

Stage 3

Clear the funds securely

You go to the PCI DSS compliant gateway or straight to your bank's own app, and approve with your PIN or OTP. That step happens on their systems, not ours.

Stage 4

Confirmation, in real time

The approval token comes back, the transaction is marked successful, and the instruction goes to the operator immediately — the recharge or the booking is on its way before you close the app.

Stage 5

Your receipt

A digital invoice with the transaction ID, the biller order ID, the full breakdown and the final status. Keep the transaction ID — it is the one thing that identifies this payment everywhere.

What we commit to

Two promises about your money

1

We hold as little as possible

Card numbers are tokenised at the gateway. UPI PINs and net banking passwords never touch our systems at all. The less we hold, the less there is to lose.

2

We tell you where the money is

Every payment has a status you can see, a transaction ID you can quote, and a history you can open. If something is pending, the app says pending — not a spinner and a guess.

Security and risk

What runs behind every payment

Certifications are the floor. These are the systems that actually stand between a payment and a bad actor.

PCI DSSCard data handling
SSL / TLSEvery connection
Bank OTPOn card payments
Cleared through partners you already know
Bharat ConnectMobiKwikPayU CashfreeZAAKPAYPaytm

Which partners are live changes over time, in line with current Reserve Bank of India circulars.

  • Encrypted from your screen onward

    Every connection runs over SSL/TLS. Card numbers are tokenised at the gateway, so the number itself never reaches us.

  • Risk checks on every transaction

    Device fingerprint shifts, IP changes and velocity spikes are scored as the payment happens — the signals that give away a stolen card or a hijacked account.

  • More than one road to every biller

    If a gateway slows down, the next one takes the payment. Failover is automatic, so a partner's bad afternoon is not yours.

  • A record for every rupee

    Each payment carries a transaction ID, a biller order ID and a status trail. When something needs explaining, there is a record to explain it with.

If a payment is stuck

Money debited, nothing delivered?

Network timeouts and bank delays do happen. Almost every one of them resolves on its own — but only if you do not make it worse in the first minute.

Do not pay again straight away

A pending payment is very often a slow confirmation, not a failure. Paying a second time usually means two payments actually go through, and getting the second one back takes far longer than waiting would have.

  1. Open Transaction History in your profile and find the payment.
  2. Give the network time to settle — most pending payments clear within a few minutes.
  3. If the money left your bank and Anpay shows it as failed, it is refunded to the same account under the refund policy, on normal banking timelines.
  4. Still not right? Write to dispute@anpay.in with the transaction ID, the debit date and time, and your bank statement or screenshot.
Staying safe

Six habits that protect your account

01

Never share an OTP or MPIN

Nobody from Anpay will ask for it — not on a call, not on WhatsApp, not by email. If someone asks, they are not us.

02

Check the number before you pay

Read the consumer number and the amount back once before hitting pay. A wrong number sends real money to somebody else's bill.

03

Update from the official stores only

Google Play and the App Store. An APK from a link in a message is the most common way an account is lost.

04

Report anything odd, early

An unexpected OTP, a prompt you did not trigger, a link that looks close but not quite right — tell us while it is still just suspicious.

05

Keep card details to yourself

CVV, expiry, net banking password. Support never needs any of them to solve a payment problem.

06

Verify the sender is @anpay.in

Every genuine email from us ends in @anpay.in. Anything close but not exact is not ours.

Get help

Tell us what happened

This reaches the desk that handles it. For a payment problem, have the transaction ID ready — it is what lets us open the case with the bank straight away.

Where to reach us

Payment disputesdispute@anpay.in
Business and APIbusiness@anpay.in
Complianceinfo@anpay.in
Hours11:00 AM to 11:00 PM IST, all seven days
Tell us your name
Enter the 10-digit number on your account
Enter an email we can reply to
Pick the one that fits best
0 / 1000
A few lines about what happened, please

Never include your OTP, MPIN, card CVV or full card number here.

Your message is with us

It has gone to support@anpay.in. Keep this reference — quoting it gets you back to the same thread.

ANP-000000

Pay once and see how it feels

Pick whichever route suits you. It clears in seconds, the receipt is there before you close the app, and the coins land on their own.

Support 011 6929 0388 · WhatsApp +91 94341 16115 · 11:00 AM to 11:00 PM IST, every day