Answers, without the runaround . All 81 of them.

Download the Anpay app from Google Play or the App Store, or open the Anpay website, and enter your mobile number. We’ll send a one-time password (OTP) by SMS. Enter it to verify your number, then set your MPIN — that’s it.

Use a number that is active and in your possession; it becomes your Anpay login ID and is where we send transaction alerts.

1. Check that the mobile number you entered is correct and the SIM is in the phone.
2. Make sure you have network coverage — OTPs don’t arrive in flight mode or on Wi-Fi calling alone.
3. Wait for the timer to finish, then tap Resend OTP.
4. Check that your SMS inbox isn’t full, and that no SMS-blocking or spam-filter app is hiding the message.

Too many attempts in a short time may temporarily block OTP requests for security. Wait a while and try again. If it still doesn’t work, contact support from the same number.

On the login screen, tap Forgot MPIN. We’ll send an OTP to your registered mobile number. After verifying it, set a new MPIN.

Avoid easy combinations like 1234, 0000 or your birth year.

For your security, the account is temporarily locked after several wrong MPIN attempts. Reset your MPIN using Forgot MPIN and OTP verification to regain access. If you didn’t make those attempts yourself, change your MPIN right away and inform support@anpay.in.

When you log in from a new device, reinstall the app, or switch between devices, we may ask for extra verification (such as OTP) to confirm it’s really you. This protects your account and Anpay Coin balance if someone else learns your number.